Step 1: First things first
Before you contact an agent or landlord, a few things to consider:
- Monthly budget including or excluding bills
- Where is it? – Distance to schools, work, family & friends and local transport links
- Tenancy term; short lets, 6 – 12 months or longer?
- Working with a professional high street agent or landlord direct
- Looking at furnished or unfurnished properties, pools and gyms included or parking and outdoor space.
Step 2: FAQs on viewings
- What is the monthly rent? Are there any bills or services are included? E.G. parking, gym access, water or gas etc.
- Where are the local amenities? –transport, schools, colleges or other local points of interest.
- Which government approved tenancy deposit scheme is your deposit secured with?
- Any admin and references charges, check in / out fees, cleaning costs.
- Who manages the property? – landlord or agent.
- Is there an energy performance and gas safety certificate for the property?
Step 3: Regulated agent
We are licensed members of the Property Ombudsman Scheme: All our staff are trained and have great local and industry knowledge. This means they understand how to let a property correctly and have signed up to a code of conduct to provide a great service to both tenants and landlords.
Step 4: Offers
A formal offer will be put forward to the landlord in writing for consideration. In the event the offer is not accepted, we will mediate between you and the landlord in order to reach an agreement.
Step 5: References
Once an offer is accepted, the landlord or agent will carry out referencing checks to establish the monthly rent is affordable. We are able to reference overseas guarantors who are able to communicate in English to complete reference forms online and obtain the work references needed from their employers.
Step 6: Deposits
A deposit is normally the equivalent of six weeks rent and will be required for long lets. A larger deposit may be asked for by the landlord or agent to cover against additional cleaning, damages or pest control should there be pets at the property. Short lets or rooms may vary.
Step 7: Tenancy agreements
Our tenancy agreements are updated regularly by our legal experts and we retain a library of different clauses to speed up the process for bespoke contracts. UK and overseas guarantors must sign the agreements and have then witnessed to be valid.
Step 8: Check in
After signing and collecting copies of your documents a check-in clerk will meet you at the property, go through the inventory report and provide current meter readings. Sets of keys will be provided for each tenant to allow comfort and convenience.
Step 9: End of tenancy
Your contract will have an end date and possibly a break clause, stating when you can terminate an agreement. When you vacate, it is important that you attend the inventory check out, this is when the property is checked against the original inventory and a report is produced to aid any discussion regarding the return of your deposit.
Step 10: Check out
We work closely with our landlords to ensure our properties are in the best condition to attract the best tenants when they move in. After a check out is done at the property, tenants will be provided with a full report and deposits which will be refunded upon inspection. An agreement to any deductions E.G. cleaning or damages – if applicable.